WHAT IS tfDesktop?
- tfDesktop is an innovative travel agency solution designed to increase the agent’s productivty and efficiency by automating the entire booking process of Low Cost Carriers (LCCs), NDC FSC (Full Service Carriers). tfDesktop seamlessly interfaces with any Agency Desktop. tfDesktop is customised to sync with travellers’ profiles; supporting rich MI fields and selected corporate payment methods; automatically creating a PNR and adding the required remarks and booking data to the agent’s booking management systems and mid-back office products.
WHO IS tfDesktop FOR?
tfDesktop seamlessly integrates with the Agnecy Desktop. The solution provides agents with a front-end application to shop, book, pay and manage all of Travelfusion Suppliers content.
WHAT DOES tfDesktop OFFER?
tfDesktop integrates with any Agency Desktop application, automating the shopping, booking, data entry and logging of bookings of the Travelfusion Suppliers content. Key features of the tfDesktop include:
- Search: When a search is initiated in the Agent’s Desktop, Travelfusion will automatically scan it’s suppliers and if an airline covers the same routes it will return the results directly to the Agent’s Desktop on an embedded split screen window. The results include fares, routes, carrier, and operator information (or in the case of hotels: hotel property, description, star rating, facilities, images and rates).
- Booking Form: Once the flight/hotel has been selected it will open up the Booking Form and the user/agent’s profile details will be retrieved automatically.
- Payment: The Booking Form requires selecting the preferred method of payment. tfDesktop offers the option to agents to either submit the customer’s or a corporate credit card; select to pay via tfPay (when applicable); or through other payment providers.
- PNR & Remarks Logging: Once the booking is completed, a confirmation is provided on the screen. tfDesktop will automatically complete the (passive) PNR or send the booking details directly to the mid-back office systems.
WHAT ARE THE BENEFITS OF tfDesktop?
EASY TO DEPLOY: tfDesktop is an easy to implement solution (hosted by Travelfusion) and requires no technical expertise to implement.
ENHANCES CONTENT OFFERINGS: tfDesktop enriches agents’ offerings by providing LCC and NDC FSC content with either web or special fares.
INCREASES SALES: tfDesktop saves valuable time during the search and booking processes by eliminating the need to go to suppliers’ web sites to make reservations, therefore enabling agents to increase their sales.
PROVIDES BUSINESS INTELLIGENCE: tfDesktop enables agents to automatically compare travel content options without extensive and time-consuming research, hence makes the selection of the most appropriate content faster and more intelligent and provides a base for strategy planning.
INCREASES PRODUCTIVITY AND EFFICIENCY: tfDesktop automatically creates data entries, eliminating manually induced errors in the pre- and post-booking processes and wrong data input hence increases agents’ productivity and efficiency.
INCREASES TRAVELLERS’ SATISFACTION: tfDesktop increases agents’ competitiveness by providing them with access to comprehensive travel content and information resulting in satisfying travellers’ demands and increasing their customers’ overall satisfaction.
CONTACT For more information and any inquiry please contact firstname.lastname@example.org